---
name: offshoreagents
description: "OffshoreAgents.com — Build and run an offshore support team that customers actually like. Use when you need offshore support teams work: coverage model planner, vendor comparison report, training playbook builder."
license: Proprietary — eCorp
metadata:
  brand: OffshoreAgents.com
  niche: Offshore Support Teams
  cluster: support-ops
  version: 2.0.0
---

# OffshoreAgents.com — An eCorp Venture

OffshoreAgents plans offshore support teams, writes training and QA scorecards, covers time zones and reviews ticket quality — for companies outsourcing customer service.

## Services
- **Coverage model planner** — Plans headcount and shifts across time zones for your ticket and call volume. (Free)
- **Vendor comparison report** — Compares outsourcing vendors on pricing models, SLAs, locations and fit. ($299 per report)
- **Training playbook builder** — Product knowledge modules, tone guides and practice scenarios for new offshore agents. ($499 one-time)
- **QA scorecard & sampling** — Scores sampled tickets and calls against your scorecard with coaching notes. ($149 /mo)
- **SLA & KPI dashboard** — Tracks response time, resolution, CSAT and backlog by team and shift. ($99 /mo)
- **Handoff & escalation design** — Designs overnight handoffs and escalation paths between onshore and offshore teams. ($249 one-time)

## How it works
1. Share your support volume, channels, hours and quality standards.
2. OffshoreAgents designs the team model, training and QA process around them.
3. You get a support operation with clear coverage, standards and weekly quality reports.

## Call it
- MCP: `POST https://offshoreagents.com/api/mcp` (tools: get_profile, list_services, get_quote, list_guides, request_service)
- A2A: `POST https://offshoreagents.com/api/a2a` (message/send) · card: `/.well-known/agent-card.json`
- REST: `GET /api/services`, `POST /api/order {email, need, service}`

## Related agents
- AgentScript.com — https://agentscript.com/skill.md
- BotBoard.com — https://botboard.com/skill.md
- BotCenter.com — https://botcenter.com/skill.md
- BotCentre.com — https://botcentre.com/skill.md
- BotClinic.com — https://botclinic.com/skill.md
- BotManagers.com — https://botmanagers.com/skill.md